U.S. Citizenship and Immigration Services (USCIS) has recently introduced a new online appointment request form. This initiative is a major development aimed at facilitating in-person appointments at local field offices without the need to call the USCIS Contact Center.
What the Online Form Includes
The online appointment request form permits individuals, attorneys, and accredited representatives to request in-person appointments specifically for:
- ADIT stamps
- Emergency Advance Parole
- Immigration Judge Grants
- Other related services
It is important to emphasize that this is not a self-scheduling tool. Individuals cannot schedule their own appointments; the USCIS Contact Center will review the submitted forms and the availability at the specific field office.
Requesting Specific Dates and Times
While individuals can request a specific date and time, USCIS cannot guarantee the requested appointment date. However, USCIS will confirm and schedule an available in-person appointment, aligning with the individual’s preferences as closely as possible.
Commitment to Customer Experience
USCIS’s launch of the online appointment request form exemplifies its commitment to the Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government. The aim is to streamline the appointment process and enhance customer satisfaction.
Enhanced Customer Interaction
This online tool is expected to enhance the customer experience by collecting necessary information upfront and potentially scheduling the requested appointment without any further engagement with the USCIS Contact Center. However, depending on the appointment reason and urgency, the Contact Center may need to contact individuals by phone or email, using the reference number provided at the time of request submission.
Visit my.uscis.gov/appointment for comprehensive information on the online appointment request form. This new system signifies an important step toward modernizing and simplifying the appointment process for the benefit of all individuals seeking immigration services.
Additional Outside Information
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