ArriveCAN App

UPDATE – September 26, 2022

Beginning October 1, 2022, The Government of Canada will remove the COVID-19 border and travel measures including the ArriveCAN app for entry to Canada.

Read the full announcement – Government of Canada to remove COVID-19 border and travel measures effective October 1 – Canada.ca

Anyone seeking entry to Canada by any type of transportation, even Canadian citizens, is required to use the ArriveCAN for entry to Canada. There are very few exceptions. Find out more about the ArriveCAN app for entry to Canada.

Am I required to use the ArriveCAN app for entry to Canada?

If you are traveling to Canada by land, air, rail, or sea you are required to use ArriveCAN and must submit your information within 72 hours before you arrive in Canada or before you board a ship to Canada. Canadian citizens, permanent residents, persons registered under the Indian Act, and foreign nationals eligible to enter Canada under another entry exemption (such as foreign work, study, compassionate grounds) will not be denied boarding or entry, but you:

  • won’t be eligible for the fully vaccinated traveler exemption
  • may face additional delays at the border for public health questioning
  • may be subject to fines or enforcement action

Who is exempt from using the ArriveCAN app?

All travelers to Canada must use the ArriveCAN app to submit their information. In some limited exceptions, you can use an alternative to ArriveCAN. You can provide your information verbally at the border, or by completing a paper form if you fall into one of these categories:

  • Persons with accessibility needs – You’re unable to use the accessible web version of ArriveCAN or the mobile app because you have cognitive or physical impairments (based on the World Health Organization (WHO) definition of disability).
  • Inadequate infrastructure – You’re unable to use the web version of ArriveCAN or the mobile app because of country-based censorship, or lack of access to internet connectivity on a country level only.
  • A service disruption or a natural disaster – You’re unable to use the web version of ArriveCAN or the mobile app due to:
    • ArriveCAN outages
    • a service disruption
    • a natural disaster that has disrupted internet connectivity for a wider population than one person or household
  • Asylum seekers – You’ve made a claim for refugee protection when entering Canada from the United States.
  • Resettled refugees – You’re entering as a refugee whose application was approved by Immigration, Refugees and Citizenship Canada (IRCC).

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